Frequently Asked Questions
Everything you need to know about bringing Artifaxing pieces into your home.
What makes Artifaxing home decor unique?
Our collection is curated with a focus on artisanal craftsmanship and timeless design. We source high-quality materials to ensure that every piece is not just a decoration, but a lasting artifact for your living space.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. Processing times for handcrafted items may vary, but you will receive a tracking number as soon as your order departs our warehouse.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original condition and packaging. Please note that custom-made furniture or final sale decor items may not be eligible for return.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the items.
How should I care for my Artifaxing products?
Each product comes with specific care instructions. Generally, we recommend using a soft, dry cloth for dusting and avoiding harsh chemicals to preserve the finish of our wood, ceramic, and metal pieces.
Is my payment information secure?
Absolutely. We use industry-standard SSL encryption to protect your data. We accept all major credit cards, PayPal, and interest-free installment options via Shop Pay.